Accessibility declaration

NETIA is committed to making its fat-client and thin-client applications accessible in accordance with European Directive 2019/88 of June 7, 2019.
To this end, it is implementing the strategy and actions detailed in this analysis of the various solutions:

NETIA website accessibility self-declaration
NETIA undertakes to make its websites, web applications and software packages accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.
To this end, it is implementing the following strategy and actions:
• NETIA’s 2025-2027 multi-year accessibility plan, available CLICK HERE.
• NETIA 2025 accessibility action plan accessible CLICK HERE
This accessibility declaration applies to the NETIA website, https://netia.com/.
Compliance status
The NETIA website,https://netia.com/, is partially compliant with the RGAA (référentiel général d’amélioration de l’accessibilité), version 4, due to the non-conformities and derogations listed below.
Site pages verified for compliance
- Home
- Our solutions
- User guides
- Contact
- Workshops by NETIA
As the English version of the site is identical to the French version, the results of the study are not duplicated.
Test results
The in-house compliance audit revealed that:
• 70.7% 70.7% of RGAA version 4 criteria are met
• The average compliance rates per page are:
a. Home page: 72%
b. Our solutions page: 72%
c.User guides page: 70%
d. Contact page : 72%
e. Les Ateliers by NETIA Page: 67%
Access to the RGAA audit grid LINK CLICK HERE
Content not accessible
Non-conformities:
– On most pages, problems are related to the tab path, which is not always optimal, and the focus is not sufficiently visible.
– There are also improvements to be made to the management of scripts and frames.
– The User Guide page is also lacking in non-temporal media management
Derogations for disproportionate load:
– Additional documents on the “User Guides” page, such as user manuals and mementos, will be updated at a later date.
Content not subject to accessibility requirements:
Drawing up this declaration of accessibility
Establishment of this declaration of accessibilityThis declaration was established on 01/08/2025. It was updated on 04/29/2025.
Technologies used to create the netia.com website
- Html
- CSS
- Javascript
- PHP
Test environnement
Content rendering checks were carried out on the basis of the combination provided by the RGAA reference database, using the following versions:
- NVDA screen reader
Tests were carried out using the Google Chrome browser.
Accessibility assessment tools
- Wave
Feedback and contact
If you are unable to access a content or service, you can contact NETIA’s support department to be directed to an accessible alternative or to obtain the content in another form.
Avenues of appeal
If you notice a lack of accessibility that prevents you from accessing a content or functionality of the site, and you report it to us and are unable to obtain a response from us, you are entitled to send your complaints or a request for referral to the Rights Defender.
There are several ways to do this:
- Write a message to the Défenseur des droits
- Contact the Défenseur des droits delegate in your region
- Send a letter by post (free of charge, do not use stamps) :
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07