Accessibility Statement

tiret de séparation
NETIA is committed to making its fat-client and thin-client applications accessible in accordance with European Directive 2019/88 of June 7, 2019.
To this end, it is implementing the strategy and actions detailed in this analysis of the various solutions:
Illustration entête accessibilité

Self-declaration of accessibility of RadioAssist Online solution

NETIA undertakes to make its websites, web applications and software packages accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.
To this end, it is implementing the following strategy and actions:
     • NETIA’s 2025-2027 multi-year accessibility plan, available CLICK HERE.
     • NETIA 2025 accessibility action plan accessible CLICK HERE
This accessibility statement applies to the RadioAssist solution, which comprises several tools.

Compliance status

The RadioAssist software package is partially compliant with the RGAA (référentiel général d’amélioration de l’accessibilité), version 4, due to the non-conformities and derogations listed below.

Solution tools verified for compliance

  1. Login page
  2. Tools portal
  3. Settings
  4. Browser
  5. Record
  6. Import
  7. FederAll

Test results

The in-house compliance audit revealed that:

  • 53% of RGAA version 4 criteria are met
  • Average compliance rates per page are:
    • Login page: 95%
    • Tools portal: 95.7%
    • Settings: 86.6%
    • Browser: 44.2%
    • Record: 51.6%
    • Import: 50.7%
    • FederAll: 47%

Access to the RGAA audit grid CLIQUER ICI

Content not accessible

Non-conformities : 

The Browser, Record, Import, and FederAll tools have not yet been reviewed by the development teams. Non-compliance issues are mainly related to these tools.

  • Not all complex data tables in the application are accessible with screen readers and keyboard shortcuts.
  • Scripts are not defined for each tool.
    The code for some tools is not organized with title tags, and the structure is not consistent.
  • Focus is not visible in all tools, and the tab order is not consistent.

Derogations for disproportionate load

  • Not all audio content can be transcribed, as this takes up too much space and work. It will be up to the customer’s system administrators to decide which content is suitable for transcription and which is not.

Content not subject to accessibility requirements

  • Each image will not have a detailed description, as they only come into play when they are thumbnails associated with an item. They therefore come directly from users.

Drawing up this declaration of accessibility

This declaration was established on 08/01/2025. It was updated on 06/02/2025.

Technologies used to create RadioAssist Online

  • Angular
  • Node JS
  • C#
  • ASP .net

Test environment

Content rendering checks were carried out on the basis of the combination provided by the RGAA reference database, using the following versions:

  • Screen reader NVDA

Accessibility assessment tools

  • Wave evolution tools
  • Accessibility Insight
  • Lighthouse

Feedback and contact

If you are unable to access a content or service, you can contact NETIA’s support department to be directed to an accessible alternative or to obtain the content in another form.

Avenues of appeal​

If you notice a lack of accessibility that prevents you from accessing a content or functionality of the site, and you report it to us and are unable to obtain a response from us, you are entitled to send your complaints or a request for referral to the Rights Defender.
There are several ways to do this:

  • Write a message to the Défenseur des droits
  • Contact the Défenseur des droits delegate in your region
  • Send a letter by post (free of charge, do not use stamps) :

Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07